How do I reset the password on my XVR or NVR?

Go to physical NVR/XVR connected to a monitor and with your mouse navigate to the login page.  Select the option retrieve password.  This will prompt you to a page where you can answer security questions to reset your password if you set these up.  If you did not you can select the Dynamic Password tab and contact our support team at techsupport@g4direct.com or open an online chat with one of our representatives for assistance. 

 Note if you did not purchase the device from us here at G4direct.com you will need to contact whomever you purchased from for assistance.