How do I install and setup X-Series X-VMS software on my Windows PC?

Applies to Product: All X-Series Equipment
Applies to Firmware: 8.2.2 and newer

Installing and configuring the X-Series VMS software provides a robust solution for installers and end users, enabling centralized monitoring and seamless local or remote configuration of X-Series equipment from a single platform.

Installing the Software

X-Series VMS Software Installation Guide

1. Download the Software Visit our official website and click the provided link to download the X-Series VMS software.
2. Locate the Downloaded File Navigate to your PC’s default download folder to find the zipped software file.
3. Extract the Software Right-click the zipped file and select “Extract” or “Unzip” to decompress the installation executable (EXE) file.
4. Run the Installer Open the extracted folder, locate the software EXE file, and double-click to launch the installer.
5. Complete the Installation Follow the on-screen prompts, clicking “Next” to proceed through the installation steps. If desired, specify a custom directory for the software installation or use the default settings.
6. Finalize the Installation Once the installation is complete, click “Finish” to close the installer.

Initial Setup of Software

1. Launch the Software Upon successful installation, the X-Series VMS software will typically open automatically. If it does not, locate the software in your program menu or desktop shortcut and double-click to open it.
2. Set Up the Software Password Upon first launch, you will be directed to a password setup page. This password is specific to the X-Series VMS software and is not related to your X-Series equipment. Follow the provided password guidelines to create a secure password, then click “Next” to proceed.
3. Configure Security Questions You will be prompted to select and answer security questions to enhance account security. It is strongly recommended to complete this step and record your answers in a secure location. Tip: To simplify recovery in case of a forgotten password, consider using the same answer for all security questions, ensuring it is memorable and securely stored.

X-Series VMS Software Adding a device

Accessing Device Management

1. From the top toolbar, click the Homepage icon (represented by a house symbol). 

   

2. Select the Device Management option from the menu.

   

Methods for Adding a Device

There are two methods to add a device: Quick Add (for devices on the same local network) and Manual Add (for local or remote devices with manually entered details).

Option 1: Quick Add (Local Network Only)

1. Navigate to the Auto Search tab.   

2. Locate your X-Series device in the displayed list.

3. Check the box next to the device.

4. Click the Add button.

5. Enter the Username and Password for your X-Series device in the prompted fields.

6. Click Add to complete the process.

Option 2: Manual Add (Local or Remote)

1. Click the + icon in the top-right corner of the Device Management page.

2. Fill in the following required fields with your device’s information:

   • Device Name: Assign a custom name for the device as it will appear in the software.

   • Login Type: Choose between IP or ID.

     • IP: Typically used for local device addition. For remote access, ensure proper port forwarding is configured.

     • ID: Commonly used for both local and remote access. This is the ID found in the X-Series device’s information section, typically under the QR code scanned for mobile app setup.

   • Protocol: Select Private for X-Series equipment. Additional options are available for third-party ONVIF devices, though compatibility is not guaranteed.

   • HTTP Port: Set to 80 unless modified on the X-Series device.

   • Username & Password: Enter the credentials used to log in to your X-Series device.

Confirming Device Addition

1. After adding your device, it will automatically appear in the Device Management list.

2. Monitor the status icon next to the device. A green status icon indicates the device is successfully connected and ready for use.

3. If the status icon does not turn green, review the following:

   • Double-check all entered settings (e.g., Device Name, Login Type, Protocol, HTTP Port, Username, and Password) for accuracy.

   • Look for any error messages displayed, such as "Invalid Password," which may point to the specific issue.

4. Correct any identified errors and reattempt the connection.